Luxury Doc M Close Coupled Toilet Pack – Rimless WC, Stainless Steel Rails & Push Button Cistern
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A complete accessible washroom pack combining a rimless comfort-height WC, compact basin, stainless steel support rails and essential brassware.
Designed for professional installation in commercial, public-sector and adapted bathroom environments, the pack brings the principal sanitaryware and support components together under one product code for simpler specification, ordering and site delivery.
Key Trade Information
- Close coupled rimless WC with push button dual-flush cistern
- WC pan height: 480mm including seat
- Compact 450mm wide basin
- Basin supplied with two tap holes and a blanking piece
- Mixer tap can be positioned on the left or right
- Four fixed stainless steel grab rails
- One hinged support rail with toilet roll holder
- Basin mixer, grated waste and bottle trap included
- Optional TMV3 thermostatic mixing valve
- Optional chrome bottle trap
- Suitable for commercial and adapted washrooms
- 5-year manufacturer's warranty
Pack Contents
WC and Cistern
- Rimless comfort-height close coupled toilet pan
- Push button dual-flush cistern and fittings
- Toilet seat ring
- Pan height: 480mm including seat
The rimless pan provides improved access for cleaning and supports a more hygienic washroom specification.
Basin and Brassware
- 450 × 320mm accessible basin with hangers
- Two tap holes with blanking piece
- Basin mixer tap, grated waste and bottle trap
The two-tap-hole arrangement allows the mixer to be installed on either side to suit the room layout.
Grab-Rail Set
- Four fixed stainless steel grab rails
- One hinged support rail with integrated toilet roll holder
- Associated rail fixings
Available Options
- Add a TMV3 thermostatic mixing valve
- Upgrade to a chrome basin bottle trap
- Add a Doc M mirror
TMV3 Mixing Valve
A thermostatic mixing valve may be required where the risk assessment or project specification calls for controlled hot-water delivery at the basin. The optional TMV3 valve blends hot and cold supplies to maintain a safer outlet temperature. Confirm requirements with the project specifier before ordering.
Compliance and Installation
This pack is designed for use in accessible washrooms installed in accordance with Approved Document M. Compliance is determined by the complete installation, including room dimensions, transfer space, component positioning and fixing method. The installer or project specifier must confirm that the proposed layout satisfies the requirements of the individual project.
Typical Applications
- Offices and workplaces
- Retail premises
- Warehouses and industrial units
- Hospitality venues
- Education buildings
- Healthcare and care environments
- Public buildings
- Adapted domestic bathrooms
Technical Specification
- WC configuration: Close coupled, rimless
- Cistern operation: Push button dual flush
- Pan height: 480mm including seat
- Basin dimensions: 450mm wide × 320mm projection
- Basin tap holes: Two, with blanking piece
- Sanitaryware: White ceramic
- Rail material / finish: Stainless steel
- Manufacturer: Eastbrook
- Manufacturer's warranty: 5 years
Important Installation Information
- Check the technical drawing before setting out the room
- Confirm wall construction is suitable for the supplied rail fixings
- Alternative specialist fixings may be required depending on the wall substrate
- Installation should be completed by a suitably competent professional
Delivery to Site
Normally available for delivery within 1–2 working days, subject to stock and postcode. Components are packed in protective outer packaging suitable for delivery to commercial premises and active project sites. Contact the trade team before ordering if you require a specific delivery day or have restricted site-access arrangements.
Frequently Asked Questions
Does this pack include a TMV3 mixing valve?
No — the TMV3 valve is optional and can be selected when configuring the pack.
Is the toilet rimless?
Yes, the pack includes a rimless close coupled WC.
What is the WC pan height?
480mm including the seat.
Can the basin tap be fitted on either side?
Yes — two tap holes with a blanking piece allow left or right positioning.
How many support rails are included?
Four fixed grab rails and one hinged support rail with integrated toilet roll holder.
Does purchasing this pack guarantee Doc M compliance?
The pack is designed for Approved Document M installations. Final compliance depends on the complete room layout and installation.
Specifications
Ceramic
Shipping information
Delivery is available on all items anywhere in Uk mainland.
All goods will be delivered in 1-3 working days unless otherwise stated/agreed.
Our transport team will contact you with delivery details ie date etc once you have placed your order.
Your delivery will never just arrive you will always be notified when it is due beforehand.
We now have our own dedicated delivery service allowing delivery on any weekday of your choice.
If you have a delivery day in mind please email us once you have ordered and we will arrange as required.
Most items will be delivered by our own delivery teams however some goods may be delivered by a third party carrier/supplier.
Most items will be delivered Free Of Charge!
This is with the exception of DOC M and Urinal pack which will be £39.95 for delivery
All orders over £499 will include free of charge delivery.
Although many items are next working day, some can take up to 3 days so please email us if you wish to be certain.
If you wish to choose a delivery day (any weekday after the above lead times) please let us know.
Please note drivers are only insured for doorstep or drive etc for palleted items.
They cannot bring goods inside/upstairs etc.
Delivery is UK mainland only, delivery to Scotland can take an extra day depending on area.
There may be an extra charge for goods delivered to remote areas such as Scottish Highlands, if so we will call you before item dispatch to discuss.
We are more than happy for customers to collect goods or send a carrier (at their own risk).
If you have any questions regarding deliveries or if you need to track your order please email us info@bathcenterpro.co.uk
Returns & warranty
How it works:
Easy Returns - If you don't like this item you can return it up to 30 days after delivery.
We’re happy to accept returns, and we aim to make the process as smooth as possible. Please follow the steps below:
- Step 1: Contact Us Before Returning
Before any return is accepted, please email info@bathcenterpro.co.uk with:The full name the order was placed under the original order numberClear images of the item you wish to return - Step 2: Condition of the Item
All items must be returned in A1 original condition, including:Original packaging (undamaged)Only clear, neat tape may be used to reseal packaging - Step 3: Choose Your Return Method
You have two return options:Use your own courier (we recommend a recorded/tracked service for your peace of mind)Let Bathcenter arrange it for you:£15.95 per small item£50 per larger item
(Note: prices may vary depending on your location, especially for remote areas such as parts of Scotland or the Highlands)Return in Person (Free of charge but please note that We only accept returns in person at our Chesterfield showroom) - Step 4: Refund ProcessOnce the return is received and approved, your refund will be issued to the original payment methodRefunds can take up to 10 working days to process
Please note for large returned orders over £500 (not including faulty items) there may be a restocking charge.
Exchanges
Please note that we do not offer a direct exchange service. If you have ordered an incorrect item and wish to receive a different one, you will need to place a new order for the correct product.
We can arrange to collect the item(s) ordered in error, but this will incur a new delivery charge for the replacement item as well as a collection fee for the return.
We recommend double-checking product specifications before ordering to help avoid additional costs.
If you wish to cancel an order Total bathrooms (bathcenter.co.uk) must receive notice in writing by email, within 30 days after delivery.
Total Bathrooms are under no legal obligation to accept cancellations after that period.
If you have any queries on this please email support@bathcenter.co.uk
Please note goods returned to us will not be refunded unless they are in re-saleable condition, ie not written on or damaged.
Cancelled goods should be returned to us at the following address:
Total bathrooms
Bathcenter
Unit 21/22 Storforth Lane Trading Estate
Chesterfield
S41 0QQ
(please do not return items without contacting us first)
Please do not book installation until goods are on site and checked, we are not responsible for the cost of installer cancellation.
It should be noted that whilst we have the majority of products on the site in stock we also sell via other avenues such as our showroom, so an item can say '1' in stock but be out of stock, please give us a call or message us if you wish to double check.
Returns
Items returned within 30 days after delivery will be refunded in full.
Faulty items will also be refunded in full if returned within 14 days, after this period we will seek to have the manufacturer repair the item.
If you need to report a damaged or faulty item please follow the instructions here
Please note all goods should be checked on delivery and not signed for in good condition if damaged.
If you require us to collect your item we can do so, large item collection charge is £50.00 inc vat and small item collection charge £15.95 inc vat.
Please note for large returned orders over £500 (not including faulty items) there may be a restocking charge.
Faulty Items
We will assist with all faulty product queries and replace the product (if possible)at any time within 12 months after purchase. We do not cover the cost any damage which may be caused by faulty items, we also will not cover any cost of replacement installation.
Otherwise it will be up to the manufacturer and their guarantee. Please note this only covers faulty items not items damaged in transit or use.
Customer Service Contact:
To discuss any of the above or for any other customer service related query please email us support@bathcenter.co.uk
Please include any relevant information/images of damage etc.
Write to us at: Total Bathrooms
Total Bathrooms
Bathcenter
Unit 21/22 Storforth Lane Trading Estate
Chesterfield
S41 0QQ
Or email us: info@bathcenterpro.co.uk
